CookCycleSupport
Questions, problems or ideas: write to support@cookcycle.app and we'll get back to you as soon as we can.
Email usCommon questions
How do I cancel my subscription?
On your iPhone, open Settings, tap your name, then Subscriptions, then CookCycle Pro. Apple handles the subscription, so it's cancelled there. Cancel at least 24 hours before it renews; you keep Pro until the end of the period you paid for.
How do I delete my account?
In the app: Menu, then Profile, then Delete account. Everything you added goes with it, recipe photos included. Deleting the account doesn't cancel a subscription: cancel that in your iPhone's settings too.
I didn't get the email to confirm my address or reset my password
It comes from noreply@cookcycle.app and can take a few minutes. Look in your junk or spam folder, and mark it as not spam so the next one arrives. Then ask the app for a new one.
How do I get a copy of my data?
Email support@cookcycle.app from the address you sign in with, and we'll send you everything we hold about you.
How do I turn off the AI features or usage statistics?
In the app: Menu, then Privacy. The AI features also ask before their first use, and nothing is sent to the AI provider without your permission.
Something in a recipe is wrong, or AI wrote something it shouldn't
Tell us at support@cookcycle.app with the recipe's name, and we'll look into it.